We’re not perfect, but we do a great job of listening to our customers, being flexible, and supporting our staff. That’s why, for over 40 years, on average, we’ve kept each of our customers for more than 6 years.
I wanted to pass on the great praise received today with regards to the cleaning team at SHG. The Directors often stay late, and are working when the cleaners start their shift. They’ve noticed that the whole team is well presented, very professional, polite and mindful of the people working.
Simon (Barnard) is a top bloke! He gets the job done and when I do have issues he is straight on them.
It's great to find a cleaning company we can trust. NuServe offer us an honest, reliable service that is delivered professionally, on time and within budget. Most importantly we get on well, I see them often, and we communicate openly at all times.
We’re pretty confident in our service , safety and environmental management, however, for your peace of mind, it’s important we mention that we’re a corporate member of the British Institute of Cleaning Science and are assessed annually against the following standards:
ISO 90001 - Quality Management Systems
ISO 14001 - Environmental Management Systems
Contractor Plus - Health & Safety Management Systems
Beyond accreditations, we were also chuffed to bits to named the winner of the i-FM, technology in FM award for our “Staff Hub”; a private website for our staff that aims to train, reward and engage our 350+ cleaning staff.
We recently surveyed over 80 Facilities Managers to get their views on contract cleaning and to find out what most frustrates them, how they spend their time and what cleaning companies could do to help.
One of the common bug bears was inconsistency of standards and staff that didn't seem to care. We'll admit that finding and keeping the best staff isn’t easy, and that whilst it’s a work in progress, we’ve got a few tricks up our sleeve that set us apart. In fact, in 2013, we were featured in the press for our award-winning staff training programme. Check out the short video which shows how it works.
To see the full results of our Facilities Management survey, check out the infographic below.
Imagine the response you’d get from colleagues if you were able to dramatically improve the reliability of high cleaning standards, while at the same time saving your company money. By thinking smart and introducing innovative new ideas, we’ve already done this for over 100 companies similar to yours.
Here’s what you’ll get as part of your audit:
A free consultation to identify cleaning service improvements & cost savings within your contract (usually takes around 45 minutes)
A no-strings-attached cleaning proposal outlining your risk areas and our recommendations to improve your contract cleaning
A money back guarantee if you decide to use our cleaning services and aren’t totally delighted with them