Meet your West Midlands Account Manager
Wendy Maguire is our dedicated Account Manager for our partners managed from the West Midlands. She is supported by Robert Morley, her Service Manager. Her job is to support you in keeping your facilities clean and running smoothly, taking care of the NuServe team on-site and reminding you when it’s time to conduct periodic cleans, such as deep cleaning, carpet cleaning and window cleaning. Wendy will be available to meet you as often as required.
What are the benefits of working with NuServe?
A dedicated account manager
Every client is looked after by a dedicated Account Manager, who is supported by a Service Manager. They will ensure you receive a bespoke cleaning service, regardless of whether your office has an open or closed desk policy.
Monthly site audits
Your Account Manager will meet with you as often as you’d like, or at least once a month. They will also go the extra mile by providing you with a monthly site audit, as well as regular ideas for improvement on site.
We have expanded our service offering to include periodic cleans, such as carpet and window cleaning. That means you get one invoice for all your services, one point of contact, all expertly managed by your Account Manager.
Highly trained team
We use Uhub, the go-to industry online training platform, to ensure all our front line colleagues receive regular training. By constantly developing their skills, we ensure you always get the skills and dedication you need from our teams.
A family business
NuServe is a family business and we regard all our employees as valued members of the NuServe family. By giving our best to our people, we inspire them to give their best to you.
Since the pandemic, NuServe has offered clients more visible cleaning to provide hygiene assurance and help encourage staff back into the office. This involves performing disinfections of Covid-19 touch points to provide peace of mind to your staff.
We don’t have clients, we have partners
Some of the businesses we work with in Birmingham and Coventry.
A sustainable West Midlands cleaning company
Diversity and Inclusion
We ensure diversity, equity and inclusion throughout our workforce, monitored by our own D&I Council, which means all our front-line colleagues are hired on merit and also helps our clients to meet their own D&I standards.
Living Wage company
NuServe is a registered Living Wage service provider, which means we support the right of all our colleagues to earn a fair and decent wage to support their families. This helps to build a more loyal, committed workforce, which in turn delivers a better service.
NuServe is the only B Corp certified cleaning company in the UK. We are currently carbon neutral, which means we balance our carbon footprint through carbon offsetting. We have pledged to achieve net zero by the year 2030.
How to get started
Book a meetingBook a meeting
Ready to reclaim your day? Take the first step by getting in touch to book an introductory meeting, where we can learn about your workplace cleaning needs.
Get your proposal
At no expense and with no prior commitments from your side, NuServe will submit a high-level cleaning proposal for your building.
With our proposal to hand and no hidden fees to worry about, you can make your decision with all the facts at your fingertips.