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Carpet Cleaning

NuServe provides a specialist carpet cleaning service that goes far beyond the regular daily vacuum to lift out stains and the microorganisms that can create unpleasant odours and make your premises an unhealthy place to work. Add it to your regular cleaning contract for the convenience of one point of contact and one invoice.

A NuServe operative cleaning an office carpet.

Breathe new life into your carpets

The state of your office carpet says a lot about the state of your business. Visitors and employees will be uplifted by a beautifully clean, fresh carpet, but when the carpet starts to look tired, so will they! So it’s important to carry out periodic deep cleans of your carpets to get out the stains and germs that regular vacuuming can’t. We have the cleaners and equipment to provide an outstanding carpet restoration service.

NuServe is the UK’s first B Corp certified office cleaning company, a testimony to our sustainable, people-first approach, and we consistently score customer satisfaction scores of 95%+. With over 25 years experience, we provide an innovative and adaptable cleaning service, with dedicated Account Managers to ensure your expectations are met without constant supervision.

A sustainable carpet cleaning company

Diversity and Inclusion

We ensure diversity, equity and inclusion throughout our workforce, monitored by our own D&I Council, which means all our front-line colleagues are hired on merit and also helps our clients to meet their own D&I standards.

Living Wage company

NuServe is a registered Living Wage service provider, which means we support the right of all our colleagues to earn a fair and decent wage to support their families. This helps to build a more loyal, committed workforce, which in turn delivers a better service.

Sustainable cleaning

NuServe is among the few B Corp certified cleaning companies in the UK. We are currently carbon neutral, which means we balance our carbon footprint through carbon offsetting. We have pledged to achieve net zero by the year 2030.

We don’t have clients, we have partners

Here are some of the businesses for which we have provided carpet cleaning services:

What are the benefits of working with NuServe?

A dedicated account manager

Every client is looked after by a dedicated Account Manager, who is supported by a Service Manager. They will ensure you receive a bespoke cleaning service, regardless of whether your office has an open or closed desk policy.

Monthly site audits

Your Account Manager will meet with you as often as you’d like, or at least once a month. They will also go the extra mile by providing you with a monthly site audit, as well as regular ideas for improvement on site.

Periodic cleaning

We have expanded our service offering to include periodic cleans, such as carpet and window cleaning. That means you get one invoice for all your services, one point of contact, all expertly managed by your Account Manager.

Highly trained team

We use Uhub, the go-to industry online training platform, to ensure all our front line colleagues receive regular training. By constantly developing their skills, we ensure you always get the skills and dedication you need from our teams.

A family business

NuServe is a family business and we regard all our employees as valued members of the NuServe family. By giving our best to our people, we inspire them to give their best to you.

Covid-19 policy

Since the pandemic, NuServe has offered clients more visible cleaning to provide hygiene assurance and help encourage staff back into the office. This involves performing disinfections of Covid-19 touch points to provide peace of mind to your staff.

Our process

  • 1

    Get in touch

    Connect with us and let us know what you need and how quickly you need it.

    Get a quote
  • 2

    Get your quote

    Working to your deadline, we’ll prepare your quote and send this back for your review.

  • 3

    Schedule your service

    If you decide to go ahead, we’ll schedule your service at a time that works for you.


Carpets should be vacuumed at least twice a week, and even more regularly in high traffic areas. When it comes to deep cleaning them, we recommend doing so every three to six months to keep them in optimal condition.

Prices vary according to a number of factors, such as the size of the premises, level of cleaning required, equipment needed and the pay rates agreed for the team. Ask us for a quote and we will tailor a service to meet your needs.

Wet extraction carpet cleaning

With wet extraction carpet cleaning, liquid detergent is forced under pressure deep into the fibres of the carpet, lifting out the grime. It can take a few hours for the carpet to dry out after wet extraction carpet cleaning. We apply four types of wet extraction carpet cleaning: water-based steam cleaning, hot water extraction, foam extraction, rotary shampoo cleaning.

Dry extraction carpet cleaning

Dry extraction carpet cleaning involves spraying chemicals with little moisture into the carpet, where they bond with the dirt particles and form a crystalline powder, which can then be vacuumed out. There is no need to wait for the carpet to dry out.

A NuServe cleaner vacuuming a carpet.

Where we work

We provide specialist carpet cleaning services to offices, schools, hospitals and manufacturing sectors across the United Kingdom.

Let’s elevate your
building cleaning together

With dedicated Account Managers supporting our clients across all aspects our services, we will work closely with you to guarantee the high standards we’re known for, so you can focus on what matters.

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